Brocklands Farm Glamping Privacy Policy

How we collect your information

We collect your personal information when you contact us with an enquiry or booking, by phone, social media platform, enquiry form (from us or other people) or from our booking platform.

Information we collect

We track your use of our website, such as pages viewed and time spent on them, so that we can monitor its use and effectiveness. Cookies (which you can block if you wish) may be downloaded onto your hard drive in order to collect statistical data. It does not identify any personal details. Further details can be found on our Cookie Policy page.

From enquiries and bookings we ask for information including your name, contact details, home address and payment information. Card details are processed by our payments provider and they are responsible for the management of your information. We do not keep any card details.

Use of your information

We use the information you give us to provide our services to you, to collect payment and to contact you where necessary to provide you with the information you need for your stay about our products and services.

We will never share your information with a third party unless it is a legal requirement to do so.

With your permission we may also contact you to update you about our services or send you email marketing material using a platform such as Mailchimp.

Storing your personal data

We ensure that your personal data is stored and processed securely. That may not be in the European Economic area. If you provide us with your personal data you are agreeing to this transfer, storing or processing. Unfortunately, the security of information sent via the internet cannot be guaranteed. You send such information at your own risk, understanding that it is possible it could be intercepted.

Disclosing your information

We will only disclose your personal information:

if we are required to do so by law or to further protection against fraud

to the buyer, should we sell any or all of our business.

Third party links

The provision of a link to a third party website does not mean that we endorse or approve that site’s privacy policy. You should check that for yourself.

Your access to information

You have the right to access any information that we hold relating to you in accordance with the law. If you would like to receive details about the information that we hold about you please contact us.

Contacting us

We may be contacted at buffy@brocklandsfarm.co.uk or at: Brocklands Farm, West Meon, Petersfield, Hampshire GU32 1JN